FIND A PHYSICIAN
Our team of ophthalmologists deliver high quality care and take pride in ensuring excellent patient experiences, making BASC the preferred facility for eye care in NH
Find a PhysicianPATIENT REGISTRATION
Click the link below to pre-register for One Medical Passport for your procedure. A pre-admission nurse will contact you by phone 48 hours prior to your procedure
Register NowONLINE BILL PAY
Online bill pay is here to make for quick and easy bill paying. Click on the link below to get started. Have a question? Call (603) 626-1223 to speak with our billing department.
Online Bill PayFAQ’s
BASC wants to make your experience as pleasant as possible. We understand that our patients have questions, so we’ve compiled a list of FAQ’s to help. FAQBILLING & INSURANCE
Want to pay your bill online? Have a question about billing? What insurances are accepted? You’ve got questions. We’ve got answers. Billing & InsurancePATIENT TESTIMONIALS
We love our patients and our patients seem to love us, too! Check out some of the wonderful patient feedback from our Facebook page. Patient TestimonialsOur Providers
The BASC Eye Institute is the home of New Hampshire’s leading ophthalmologists.
Christiana E. Munroe, MD
cosmetic and reconstructive surgery of the eyelids, orbit and tear duct system
website
Contact us
Get in touch
Address:
11 Washington Pl., Bedford, NH 03110
Phone:
(603) 623-2020
Email:
Frequently Asked Questions
We want to make your experience at the BASC Eye Institute as easy as possible, so we’ve compiled some of our most frequently asked questions and answers below. If you still have questions, give us a call and our team will be happy to help you.
Where are you located exactly?
The BASC building is at 11 Washington Place in Bedford. The BASC Eye Institute entrance is at the far end of the building with a dedicated parking area for eye surgery patients. As you enter the building, take the elevator on your right up to the second floor.
What time should I arrive?
A BASC Eye Institute nurse will call you approximately 3 days before your surgery with your arrival time and other information necessary for the day of the surgery.
What about eye drops?
Your surgeon will prescribe eye drops for you to use before and after the surgery. It is up to you to be sure to have your eye drop medications ready to use as prescribed.
Do I need to do online registration?
Yes. The One Medical Passport System used by BASC is secure and captures your comprehensive clinical data and other relevant information to be used for this or other procedures at BASC. It is a one-time registration. The information feeds into the chart forms that will be used in your records.
Patients should attempt to complete online registration themselves. If you are having difficulty or do not have access to a computer, please call for assistance. Registration takes about 15-30 minutes to complete.
What should I wear?
You will wear your own clothes in the operating room, so wear loose, comfortable clothes – separate top and bottom (not one-piece garments). Long sleeves are recommended as it is cold in the operating suite.
How long does the surgery take?
The surgery is typically brief. Time is needed before the surgery to prepare your eye with eyedrops and to allow your relaxing medication to take effect. Typically, patients are at the facility for under two hours. Understand that every patient receives the attention their procedure requires and surgeries vary. There may be a delay or you may be asked to come earlier to the BASC Eye Institute.
Will I have any pain?
Cataract surgery is painless during and after the procedure. You may experience some temporary irritation and scratchiness after surgery for a day or so.
Will I be asleep (under anesthesia) during the procedure?
Ordinarily, eye surgery patients do well with oral sedative medication given upon your arrival to the surgical center. Some patients may require IV conscious sedation. If that is the case for you, your doctor will make those arrangements with BASC.
Does my driver have to wait at BASC while I am in surgery?
Only patients are allowed into the building at this time. We ask drivers to wait in the vehicles or somewhere nearby. Your driver must be within a 15-20 minute distance in order to be here for the discharge instruction period.
When can I go back to work or other activities?
Your surgeon will evaluate your healing and advise you about returning to your usual activities after surgery.
Do I need to remove my contact lenses before surgery?
No, not in advance of the surgery. The contact will need to be out before preparations begin when you arrive at the surgery center.
Do I need to remove my hearing aids?
Please wear your hearing aids to the Surgical Center. Just before surgery, one hearing aid (on the side of the surgery) will be removed for its protection from the rinse water used in surgery. Your hearing aid will be kept safe and returned to you before you leave the BASC.
Do I need to remove my dentures?
No.
When does my driver need to be available?
Drivers are expected to be available when you are ready for discharge. They should be in the local area within a 15-20 minute drive to BASC.
Why can’t I drive myself home?
It is a public safety concern to drive while under the influence of medication. Patients are typically given oral medication [Valium (Diazepam) +/or Ativan (Lorazepam)] before surgery to relax for the surgery. Some patients receive IV sedation. Under these conditions, you may be at legal risk for personal injury or risking others on the road.
Can I take a taxi home?
Taxi is permitted as a mode of transportation ONLY if you are accompanied by another adult. The Taxi driver is not considered your personal responsible adult on the day of surgery.
Do you need my copy of my DPOAH?
If you have a Power of Attorney document for healthcare, activated or not, BASC would appreciate a copy for your records here. If you do not have a DPOAH document, it is not necessary to obtain one for the surgery. However, BASC does offer the forms on its website if you or your family are interested for your future needs.
Will I be able to see after my surgery?
Your eye will be covered with a clear “see-through” shield. You may expect your vision to be blurry when you leave the surgery center.
Are visitors allowed in the clinical area?
Only patients are admitted to the clinical area. We ask that there are no additional people in the building but it is at the discretion of the eye center to make certain accommodations due to individual patient needs.
Are service animals allowed?
Specially trained dogs are permitted under controlled circumstances to assist the patient with specific tasks.
